1.1 What is indicated in the introduction constitutes an integral and essential part of the Contract.

1.2 All Contracts will be concluded directly through access by the Customer (businesses and individuals) to the Site. At this point, the Customer can conclude the Contract for the purchase of the desired Product by carefully following the instructions and procedures provided.

1.3 These General Conditions of Sale must be examined online by the Customer, before completing the purchase procedure. The submission of the order confirmation implies full knowledge of them and their full acceptance.

1.4 The Customer, by electronically sending the confirmation of his purchase order, unconditionally accepts and undertakes to observe, in his relations with Visagi Coraggiosi, the General and Payment Conditions illustrated below, declaring to have read and accepted all the information provided by him pursuant to the aforementioned rules, also taking note that Visagi Coraggiosi does not consider itself bound to different conditions unless previously agreed in writing.

2.1. All sales prices of the products displayed and indicated on the Site constitute an invitation to make an offer and do not constitute offers to the public pursuant to art. 1336 c. c., are inclusive of I.V.A. and any other tax, with the exception of any duties and taxes applicable in the country of destination that will be charged to the Customer. Any decision regarding the acceptance of any proposals made by customers remains at the full discretion of Visagi Coraggiosi.

2.2 The total cost of shipping to the Customer’s home is charged to the Customer, unless otherwise specified. This cost will in any case be disclosed to the customer before confirming the purchase.

2.3 The purchase contract is concluded through the exact compilation and the consent to the purchase expressed through the adhesion given online after registering.

2.4 The Customer can pay for the ordered goods using the payment methods indicated online at the time of purchase.

2.5 The prices of the different types of transport refer to the weight, size and delivery destination.

2.6. Except as provided in the preceding paragraph, in order to proceed with the purchase of one or more goods offered on the Website it is also necessary to fill the order form (hereinafter: “Order“) predisposed on the Site in electronic format and send it to Visagi Coraggiosi by following the relative instructions and paying in the manner provided (bank transfer or PayPal). The Contract is finalized with the transmission of a purchase order placed by the Customer via the Internet of the goods presented via the website.

2.7. For purchases via the Internet, the Customer must select the products from the online shop and fill in their cart, the content of which can be modified by the Customer at his discretion. You can correct errors by accessing the cart, before the final stage that concludes the order. After selecting the Products, the Customer will view the contents of the cart and the relative amount to pay, with the possibility of updating and / or modifying it. Then, the Customer will continue, by clicking on the appropriate button, to proceed to fill in a form with the information necessary for billing, payment and delivery. Finally, the cart and the relative amount to be paid will be re-proposed, where with confirmation of its content by the Customer, the purchase process will end.

2.8. The duration of any promotions and / or offers is reported in correspondence with the Product or offer to which it refers, as well as the prices applied.

2.9 For orders, the amount is always indicated and visible at the time of the purchase process.

3.1 Visagi Coraggiosi will deliver to the Customers, at the address indicated by the Customer, the products selected and ordered by couriers.

3.2. No responsibility can be attributed to the supplier for delayed or non-delivery due to major forces (including epidemics, pandemics, as well as the consequent restrictive measures) or unforeseeable circumstances.

3.3. Check the stock availability, Visagi Coraggiosi will immediately process the order, at the address indicated on the form. For some products it may take a few additional days for availability. The normal delivery times for the Italian territory, after shipment, provide for the shipment of the goods within 24 hours (weekends and holidays are not considered). In special cases, especially for deliveries to peripheral areas, delivery times may last up to 72/96 hours. For abroad delivery times vary depending on the destination area, starting from a minimum of 3/5 working days from the time of shipment.

3.3 The Customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously except for the right of withdrawal provided for in point n. 8 the Customer must sign the delivery documents.

3.4 At the time of delivery of the goods, the Customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancy, the same must be reported on the same accompanying document and confirmed, within seven days by registered letter with return receipt, to Visagi Coraggiosi. Even if the packaging is intact, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing by fax or registered letter with return receipt within seven days of discovery and in any case no later than sixty days of delivery. Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the Customer assumes full responsibility for what is declared.

3.5 The home delivery, unless otherwise agreed in writing between the parties, will take place on the ground floor and during office hours: from 8.00 to 13.00 and from 14.00 to 18.00, every day, except holidays, from Monday to Friday.

3.6 The Customer is required to make himself available at the times described in point 3.5, in order to avoid any additional charges for non-deliveries by the express courier, charges which otherwise will be charged to the Customer.

3.7 Visagi Coraggiosi is not responsible for damage caused by the carrier to the products purchased.

4.1 The Customer can only purchase the products present – at the time of the order – in the electronic catalogue of Visagi Coraggiosi visible online at www.visagicoraggiosi.com. Should the request made through an online order exceed the quantity available for a given item, Visagi Coraggiosi will accept the purchase limited to what is actually available in its virtual warehouse. It will be the responsibility – where possible – of Visagi Coraggiosi’s Customer Service to inform the Customer (via telephone or e-mail) whether or not the products ordered will be available in the future.

5.1. The Products offered by Visagi Coraggiosi are top quality products, the result of a careful and constant research. In the event of sale to consumer, all Products are covered by the manufacturer’s warranty of 24 months for lack of conformity pursuant to articles 128 et seq. of the Consumer Code.

5.2 Visagi Coraggiosi assumes no responsibility for inefficiencies attributable to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods, epidemics, pandemics, restrictive measures, and other similar events that prevented, in whole or in part, to execute the contract to the extent and within the time agreed.

5.3 Visagi Coraggiosi will not be liable to any party or third party for damages, losses and costs incurred as a result of the non-execution of the contract for the reasons mentioned above, as the consumer is only entitled to a refund of the price paid.

5.4 Visagi Coraggiosi is not responsible for any fraudulent and illegal use that may be done by a third party of the means of payment, upon payment of the products purchased or subsequently. Visagi Coraggiosi at no time during the purchase procedure is able to know the buyer’s credit card number which, through a secure connection, is transmitted directly to the banking service manager.

6.1. The quality of our products ranks at the top of their respective categories and the storage and shipping methods have been designed to ensure their conservation over time. The product may differ slightly from the one in the photo on the site.

7.1 The Customer undertakes and undertakes, once the online purchase procedure has been completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted at the time of the purchase, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in art. 3 and 4 of Legislative Decree 206/05.

7.2 These General Conditions can be updated or modified at any time by Visagi Coraggiosi who will communicate them through its website. The consumer agrees and undertakes, whenever there is a change in the present general conditions, to provide for their preservation.

7.3 It is strictly forbidden for the purchaser to enter false and / or invented and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications for him; the personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy, under their own responsibility.

7.4 It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Visagi Coraggiosi reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.

7.5 The Customer relieves Visagi Coraggiosi from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the Customer, since the Customer himself is solely responsible for the correct insertion.

8.1. The following rules on the right of withdrawal are applicable only in relation to orders placed by consumers (natural person acting for purposes unrelated to professional activity). The Consumer can exercise the right of withdrawal within 14 days, returning the goods received and obtaining a refund of the price paid.

8.2 The consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 working days from the day of receipt of the purchased good.

8.3 All costs of returning the products are borne by Visagi Coraggiosi. The Customer will arrange for the delivery of the same to the seller’s domicile only through our trusted courier; all items must be received in the same conditions as they were received, with their original packaging; it is not allowed to return the goods in any other way.

8.4 To exercise the right of withdrawal, the Customer must, within the period indicated above, send a registered letter with return receipt, sent in advance by email to info@visagicoraggiosi.com, to the following address: Visagi Coraggiosi, 20121, Milan, via Giuseppe Parini 9. Visagi Coraggiosi will, therefore, reimburse the amounts paid by the Customer as soon as possible, and in any case within 30 days from the date of receipt of the above communication. The right of withdrawal applies only to goods that are intact at the time of return and cannot be exercised for products which, by their nature, cannot be returned or are liable to deteriorate or deteriorate rapidly. The refund can also be made through vouchers.

8.5. Visagi Coraggiosi will accept the returned goods, reserving the right to verify that the products have been returned in their original state and with their original packaging; only in this case will it send the amount paid by the consumer for the purchase of the products.

8.6. The transport costs incurred for the delivery of the product to the Customer and for the eventual return to Visagi Coraggiosi are borne by Visagi Coraggiosi.

9.1. Visagi Coraggiosi only accepts the following forms of payment: Paypal and advance bank transfer.

9.2. It is understood that, if you choose the bank transfer, the goods will be shipped only after verifying the crediting at our bank account. The bank reason to be reported on the bank transfer must indicate: the order number, the name and surname of the sender. In the current state of the banking system, the transferred amount is credited to the beneficiary’s current account no earlier than 3/5 working days from the date of execution of the same. If we do not receive payment within 8/10 days of placing the order, the order will be cancelled.

9.3. The whole procedure is done through a secure connection directly connected to the bank owner and manager of the PayPal online payment service.

9.4 If the consumer exercises the right of withdrawal, as articulated in point 8 of these general conditions, the amount to be refunded will be credited to the bank details indicated.

9.5. As an alternative to the receipt, invoices will be issued exclusively in electronic format and only for each order of the Customer who has entered his tax code and / or VAT number and has explicitly requested it.

10.1 Visagi Coraggiosi has the right to terminate the stipulated contract by simply notifying the Customer, indicating the reason; in this case, the customer will only be entitled to a refund of any sum already paid.

10.2 The obligations assumed by the Customer pursuant to art. 7 (Obligations of the buyer), as well as the guarantee of the successful completion of the payment that the Customer makes, are essential so that by express agreement, the failure by the Customer of only one of these obligations will result in the legal termination of the Contract ex art. 1456 c. c., without the need for a judicial ruling, without prejudice to the right of Visagi Coraggiosi to take legal action for compensation for further damage.

10.3 Visagi Coraggiosi has full respect for the privacy of the customers. The data that the Customers transmit will be processed by electronic aids and will be used by Visagi Coraggiosi only to allow the management of orders and shipments and for commercial purposes. In compliance with EU regulation 679/2016 and Legislative Decree 196/03 Code regarding the protection of personal data, all information relating to personal data, orders and payments made are strictly confidential. Under no circumstances and for no reason will Visagi Coraggiosi disclose personal data to third parties outside Visagi Coraggiosi. All details relating to the processing of personal data according to Italian law can be consulted on the website www.garanteprivacy.it

These General Conditions do not regulate the sale of products and / or the supply of services by parties other than Visagi Coraggiosi who may be present on the Site through links, banners or other hypertext links. Before carrying out commercial transactions with these subjects it is necessary for the Customer to verify their conditions of sale. Visagi Coraggiosi is not responsible in any way for the provision of services and / or for the sale of products by such subjects. Visagi Coraggiosi does not carry out any checks and / or monitoring on websites that may be consulted through these links. Visagi Coraggiosi is therefore not responsible for the contents of these sites or for any errors and / or omissions and / or violations of the law by them.

All rights on the Site and on all materials contained therein as well as on trademarks and / or distinctive signs and / or on any and all material or content on which intellectual, industrial or any other kind of property rights exist are exclusively owned by Visagi Coraggiosi and / or of other subjects and / or its assignors. No rights are assigned or transferred to the Customer.

13.1 Any dispute relating to the application, execution, interpretation and violation of purchase contracts stipulated online through the website www.visagicoraggiosi.com is subject to Italian jurisdiction.

13.2 The Court of Milan will be competent for any dispute between the parties regarding this contract.